Please read through the below conditions – by making a reservation with us, you are agreeing to the booking conditions as set out below.
Deposit & Cancellations
A debit or credit card is required in order to secure your reservation. No payment is taken on the card at the time of booking, but details will be held in case of cancellation or no-show. If cancelled up to 2 days before the date of arrival, no fee will be charged. If cancelled later, 100% of the first night will be charged. In the event of a no-show, the total price of the reservation will be charged.
Alternatively, you can choose to pay a 25% deposit in order to confirm your reservation. This deposit is payable via card, Paypal, bank transfer or cheque and is non-refundable (except under extenuating circumstances, under the discretion of the owner). It will be applied to a future booking, should you need to reschedule. If you find you need to cancel your reservation, no further cancellation fee is taken. To book with a deposit, please contact us directly.
Check-In & Check-Out
While check-in is from 15:00hrs on your day of arrival, please feel free to arrive at your convenience, as luggage can be stored until your room is available. If you foresee yourself arriving later than 22:00hrs, please let us know in advance.
Check-out is by 11:00hrs on your day of departure. Use of a car parking space after this time is by arrangement only.
The hotel is completely non-smoking. Guests are welcome to smoke on the river terrace, away from the building.
Children are welcome to stay at The Lyn Valley Hotel, and cots & high-chairs are available on request. Parents are responsible for their children at all times.
If booking online, please reserve the room for the correct number of children who will be staying – please contact us directly if you cannot find an appropriate option.
Due to the nature of the hotel, we regret that is it not suitable for pets.
The Lyn Valley Hotel has a car park for the exclusive use of guests. Parking is complimentary for the duration of your stay. Please ensure that you are no longer occupying the space after check-out on your day of departure, unless previously arranged otherwise.
Please be mindful of children & customers around the river terrace when using the driveway.
In the unlikely event of damage to any item(s) of the hotel or to the fabric of the hotel itself, we reserve the right to charge for any and all costs involved in the cleaning, repair or replacement of such item, using the card details provided during reservation.